Account Deletion
Delete your StockXPlus account
StockXPlus, by Business Plus. The company owner can ask for the whole company account to be deleted, or for one user to be removed.
How to ask
- Tap Request deletion on WhatsApp above, or message 97325 20263.
- Write the company name, the registered phone number and the user name (or "whole company").
- We confirm it is you by calling the registered phone number, then delete it and tell you on WhatsApp.
One user only: the company owner can also remove that user from the users list in StockXPlus.
Before you delete
Deleted data cannot be brought back. Export what you need first - reports to PDF or Excel, or the Day Book to Tally.
What is deleted
- The company account, its users and their sign-in details.
- Customers, suppliers, stock items, bills, vouchers, payments, ledgers and reports.
- Bill photos, logos, seals and signatures.
Deletion is done within 30 days of the confirmed request. Copies in backup storage are removed as the backups are replaced.
What is kept
- The invoices Business Plus issued for StockXPlus plans and the payments received for them, because tax law requires us to keep them.
See also the Privacy Policy.